Articles

At the start of a project, there’s generally a mix of excitement and anxiety by the team as they embark on a new challenge. Many of us who are involved in project work thrive off this adrenalin rush because we enjoy applying our skills to...

Data collection is the foundation that underpins great business improvement decisions. While there are many ways to collect data, tool time studies, also called time and motion studies, is one of the most popular and trusted methods. Tool...

We recently shared about the importance of strong shutdown systems. These are essential to well-managed shutdowns. The backbone is the shutdown management framework that guides all activity – a robust continuous system of processes to...

Total Productive Maintenance is a team-based approach to maximising equipment effectiveness by focusing operations and maintenance teams on eliminating lost operating time. It hails from Toyota, describing Toyota’s approach to, and...

Improvement value starts with problem definition. The first, critical stage of problem definition was the topic of our last blog. Knowing the problem – even a tight definition of it – is often about the ‘object’ you want to apply...

We’ve looked at change leaders, and engaging and interacting with people, in this blog series. Now we turn to the preparation and planning before work commences. We’ve been fortunate to coach many leaders responsible for delivering...

Implementing change within work groups is an essential task to successfully delivering improvement. In the first part of this blog series, we spoke about the critical role of leaders, and their attitudes and behaviours, to influencing...

Change management – particularly in the era of digital transformation and the pursuit of lean, efficient work practices – is growing in demand. As the need grows, so too does poorly executed change management processes. We believe...

In our last blog, we shared how we assess whether measures are being used to drive the right decision-making, behaviours and outcomes. This led to conversation around how to actually select the right measures in the first place – hence...