Transformational asset management plan for large port operator

Client: Port Operator
Location: Australia
Duration: Four months


​Our client, a large and complex government entity, had set its sights on achieving ISO 55000 Standards as part of building a contemporary asset management function. However, the organisation faced several challenges, including ageing assets, inconsistent maintenance practices, changing statutory requirements, and managing a number of ongoing safety and security concerns. The organisation sought a strategic and pragmatic partner who could work across its five geographically dispersed sites and create a plan and framework to serve its business for years to come. The business reached out to Minset because of our unique blend of industry, strategic planning, asset maintenance, and change management experience.


Starting with the end in mind, the Minset team assessed the complex requirements and broke the labyrinth of work down into strategic and tactical streams. In particular, Minset:

  • Mentored, educated, and supported the leadership team to help them clarify the overarching asset management direction and strategy, and position this pivotal work with the Board of Directors.
  • Identified 22 discrete projects. As part of planning, all work was fully scoped and was given clear deadlines, resources, and deliverables.
  • Strategically targeted key assets in order to meet government and legislative requirements.
  • Set up internal stakeholder processes so leaders could engage their teams directly and effectively.
  • Used the entire asset lifecycle, from acquisition to disposal, to manage risks, strategies, and tactics.
  • Improved visibility, reporting, and helped the client confidently commit to a 3-to-5-year plan horizon.

Minset’s superior planning skills and integrated strategy delivered a responsive, low-risk, and outcomes-focused solution. In fact, the organisation is still using the original framework some years later, which is a testament to Minset’s knowledge, experience, and sustainable ‘real-world’ solutions.




  • Brought new leaders up to speed quickly, helping them understand the complex project, and avoiding implementation delays
  • Shared engagement knowledge and protocols with leaders across five sites to inform the best approach for their site and promote buy-in


  • Developed clear disciplines, project plans, and assessment structures to align all projects and manage risks
  • Helped the organisation fulfil its community, legislative and government requirements


  • Created a Strategic Asset Management Plan connecting and aligning strategic business objectives and front-line activities
  • Used communication tools to bring people on the transformation journey