Services

Our business improvement services span the whole enterprise lifecycle – from exploration and feasibility, to design and development, to mobilisation and ramp-up, to ongoing operations including shutdowns. We are generally called in when a site or specific team is seeking to accelerate, turn around or transform its productivity and efficiency, or improve its financial performance or risk profile. Our services are underpinned by our focus on people and leadership performance, with an approach that ensures tailored results aligned to your business priorities including safety, quality, production and cost.

At the point of engagement, clients are often facing challenges such as:

  • Not achieving performance targets or having dramatically changed targets
  • Knowing they need to improve but not being sure where or how to start
  • Having a program underway that is not delivering expected results
  • Needing to implement new systems or technologies without an integration plan
  • Being given a list of improvements with no direction or resources to deliver results
  • Having sought change in the past but with no sustainable gains

Through our work, we consider three core asset groups:

Our experience means we can rapidly assess problems, propose solutions and start delivering change in reduced timeframes. We draw on our expertise in adapting and applying Lean, Six Sigma, Project Management Body of Knowledge (PMBoK), ISO55000 and a range of other methods to achieve practical, sector-specific results. With the uniqueness of your requirements in mind, we also offer a range of engagement models to ensure the best application of experience, skill and hands-on delivery. These include:

  • Project management, via consulting, co-delivery or full outsourcing
  • Specialist resources, providing additional bench strength or temporary in-house support
  • Embedded teams, particularly for long-term partnering programs
  • Training, generally linked to wider projects
  • Independent reviews

In everything we do, we follow a staged approach to ensure action is informed by the right diagnosis, analysis and planning.

Clients regularly draw on us to provide guidance, a sounding-board or even additional bench strength to kick-start a program with a solid foundation for success. This includes providing specialists for interim roles to fast-track implementation while upskilling teams for the long term. Because we’re passionate about working with people and sharing knowledge, our goal is to always leave a legacy of improvement for the ongoing benefit of our clients.

Proven methods

We draw on leading business improvement frameworks and techniques. These help to identify and eliminate waste, reduce variation, support robust decision-making and enable a performance step-change. We have significant experience in applying these in heavy industry environments. And, within our tailored approach, we can draw on these in part or full to best meet your specific needs.

Digital transformation

Minset provides a critical interface role between technology providers and site teams to optimise the assessment, selection and implementation of digital solutions. We support an outcomes-based approach to digital transformation, rather than a common inputs-based approach. Our team can also connect you with the latest industry advancements to support sustainable, focused outcomes.

Specialist partnerships

Minset’s portfolio of partnerships strengthen the solutions we offer you. These include technology, digital planning and visualisation, and other business improvement partners that provide you with specific, expert solutions. Leveraging our network provides your business or project with faster value because we have already done the legwork in relation to people, system and process integration.

Increasing performance within heavy industries is what we do – and we welcome the opportunity to partner with you and your teams to support a visible step change in results